Component Shipping & Delivery

From quotation to confirmed order closure

Shipping is one stage in a complete order process. We stay involved from requirement organization through logistics follow-up and delivery confirmation.

1. Send the requirement. Provide full part numbers, manufacturer preferences, package, quantity, destination, required date and any quality or documentation requirements.
2. Receive the quotation. We organize the line items and provide price, available quantity, expected lead time and supply notes for the options we can support.
3. Confirm the transaction. Parts, price, payment, Incoterms, shipping method and any special inspection or documentation are agreed before procurement or allocation.
4. Goods organization and dispatch. We coordinate the order, perform the agreed checks, prepare component-appropriate packaging and dispatch after the order is ready.
5. Logistics follow-up. Tracking is provided when available. We monitor exceptions and coordinate the next action with the carrier and customer.
6. Delivery and closure. We confirm delivery status and keep the order open for documented shortages, damage or discrepancies raised within the return-policy window.

Timing and response

Inquiries can be submitted 24/7 and we aim to send an initial response within 24 hours. Quotation, preparation and delivery timing depend on BOM size, supplier checks, stock location, destination, customs and the selected carrier. The expected lead time for each order is stated in the quotation.

Packaging and shipping documents

We use packaging appropriate to the component type and the agreed shipping method. Anti-static, moisture-sensitive, original manufacturer or other special packaging requirements must be specified before quotation. Commercial invoices, packing lists and available tracking information are supplied as applicable to the shipment.

Import charges and delivery risk

Import duties, taxes, brokerage fees and destination-country compliance are handled according to the agreed Incoterms. Inspect the outer package on arrival and report visible transit damage, shortages or incorrect items within 7 calendar days, with photos and the order reference.